IndiVillage
01 · The moat

Impact Sourcing isn't our story. It's why we're better, faster, and cheaper.

Most annotation vendors churn staff every 6–12 months because the work pays poorly and is treated as throwaway labour. IndiVillage runs 11 rural community offices in India, hires from communities where stable jobs are rare, and pays well above local norms. Result: 96% annual retention over 16 years.

Annotators who stay 5+ years build domain expertise that gig-platform labour can't match. That expertise compounds — accuracy climbs from year to year, errors clustered around the same edge cases get fixed once and stay fixed.

The procurement consequence: lower rework, faster pilot-to-production, cheaper unit economics. It's a competitive moat, not a CSR claim.

1,000+
Specialists
11
Community offices · India
96%
Annual retention · 16 years
50%+
Women in the workforce
03 · The mechanism

01 · Hire locally

Community-rooted hiring in rural India where stable salaried work is rare. People stay. Churn collapses.

02 · Knowledge compounds

The same annotators see the same edge cases over years. Taxonomy decisions stick. Quality calibration gets sharper, not noisier.

03 · The procurement consequence

Lower rework, faster ramp, lower lifecycle cost per accurate label. Sustained 98%+ accuracy across 250M+ datapoints, 99.4% on autonomous robotics workloads.

04 · The offices
Operating centre in rural India showing workspace with multiple annotators at desks
Operating centre · India
Production-grade annotation workshop for robotics programmes
Robotics workshop · production-grade annotation
Specialist workstation with multi-modal review setup
Specialist workstation · multi-modal review
05 · The trust stack
B Corp Certified

Since 2019

ISO 27001

Information security

SOC 2 Type II

Security & availability

UK Entity

Companies House 14512282